This store ships Seldén's Yacht range to DK, FI, NO and SE. For Dinghy products or delivery to UK or USA, please select another store.

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Shipping Policy

Where We Ship

Seldén Yacht Store SE ships from our factory in Västra Frölunda, Sweden. We currently deliver to Sweden, Denmark, Finland and Norway.

Shipping Rates and Delivery Times

Your shipping cost is shown at checkout before you place your order. We do not offer free shipping.

Sweden

Service Price Estimated delivery time after dispatch
Standard SEK 79 1–2 working days
Oversized item SEK 500 3–5 working days
Collection from factory Free See below

EU and Norway

Service Price Estimated delivery time after dispatch
Standard SEK 150 or the equivalent in your local currency 3–5 working days
Oversized item SEK 1000 or the equivalent in your local currency 3–15 working days

For in-stock products, allow another 1–2 working days for us to dispatch your order.

Oversized items are products between 1.8 and 2.5 metres in length. They are marked as oversized on the product page.

Products That Require a Shipping Quote

Some products cannot be sent as standard parcels due to their length or handling requirements. These products are marked "Shipping arranged by quote" on the product page.

To request a quote, click "Request shipping quote" on the product page or email ecom@seldenmast.se with the product and your delivery address. We will respond within 1–2 working days. We will give you the total price, including shipping, before you agree to buy. You are under no obligation to proceed until you have accepted the quote.

Collection from Factory

You can collect your order free of charge from our factory in Sweden. Customers living in other EU countries can also collect on the same terms and arrange their own transport from the factory. Orders collected from the factory are charged Swedish VAT. Select "Collection" at checkout.

Collection address:
Seldén Mast AB
Redegatan 11
426 77 Västra Frölunda
Sweden

Collection hours (Swedish local time):
Monday–Friday: 8:00–12:00
Closed weekends and Swedish public holidays.

We will email you when your order is ready to collect. Please do not travel to the factory before receiving this confirmation, and bring your order number.

Dispatch Times

In-stock orders are normally dispatched within 1–2 working days of payment being received. Orders placed on weekends or public holidays are processed on the next working day.

Out of Stock and Back Orders

If an item is out of stock, we will contact you with an estimated dispatch date. You may choose to wait, or cancel your order for a full refund. Where an order contains several items, we will hold the full order until all items are available unless you ask us to ship available items first.

Delivery Delays

Delivery times are estimates. If your order is significantly delayed, we will inform you. If delivery does not take place within the agreed time, or within 30 days if no time was agreed, you can normally give us a reasonable extra deadline and cancel the order for a full refund if we miss it. You may cancel immediately if we refuse to deliver, or if we miss a delivery date that was essential to your purchase.

Events outside our control do not remove your legal rights if delivery is delayed.

Prices, VAT and Duties

Sweden: Prices include Swedish VAT.

EU: Prices include the VAT of your country, collected by us at checkout. No further VAT or customs duty is payable on delivery.

Norway: Prices include Norwegian VAT, collected by us at checkout under the Norwegian VOEC scheme. No further import VAT is payable on delivery.

The VOEC scheme applies to eligible products priced below NOK 3,000 each, before Norwegian VAT and separately charged shipping. Our store uses a lower limit: NOK 3,500 per item including Norwegian VAT. Products above this limit cannot be ordered online for delivery to Norway. Please contact your local Seldén dealer for these products.

Countries Outside the EU and Norway

Where we ship to countries outside the EU and Norway, shipments are made on a Delivered At Place (DAP) basis. We deliver the goods to your address, but you are responsible for all import duties, import VAT or similar local taxes, customs clearance fees and brokerage charges in the destination country. Prices for these countries are shown excluding Swedish VAT.

Incorrect Address

Please check your delivery details carefully before placing your order. Additional shipping costs caused by an incorrect or incomplete address may be charged to you.

Refused or Uncollected Shipments

If you refuse a delivery or do not collect your parcel, it will be returned to us. Refusing or not collecting a parcel does not cancel your order. Please email ecom@seldenmast.se and tell us what you want to do:

  • Cancel your purchase: We treat this as a withdrawal under our Return Policy. We refund the price of the goods and the original delivery cost, minus the cost of returning the parcel to us and any customs fees charged by the carrier.
  • Keep your purchase: We resend the goods once you have paid the new shipping cost.

Damaged Shipments

Please inspect your delivery on arrival. If the packaging or goods are visibly damaged, note this with the carrier when you accept the delivery and keep the packaging.

You must report any transport damage to us within 7 days of delivery. Email ecom@seldenmast.se with your order number and photos of the damage, including the packaging.

Partial Shipments

Orders may be shipped in more than one consignment. You will not be charged additional shipping for this.

Contact

Seldén Mast AB
Email: ecom@seldenmast.se
Telephone: +46 (0)31 69 69 00
Monday–Friday 08:00–12:00 (Swedish local time) Closed weekends and Swedish public holidays.